Coronavirus Update

Windgap News And Updates

Windgap is committed to the health and safety of all our employees, participants and families.

We are closely following recommendations made by the NSW Department of Health and are adopting strategies to manage the pandemic in line with the Government’s Coronavirus Emergency Response Plan.

As situations are rapidly evolving, any news or information received from these trusted sources will be updated and redistributed regularly.

As always, Windgap is committed to open communication and will continue to keep you informed with further updates as they come to hand.

We ask that everyone remain calm and support each other during this time. If you have any questions or concerns, please contact us.

Our reception and email is monitored closely during business hours:

Phone(02) 8337 3600

Windgap News Update: July 2022

Windgap will continue to follow the recommendations and guidance of NSW Health for disability service providers and remains vigilant on practices to ensure the health and safety of our participants and staff.

Current practices remain in place at Windgap


Programs & Services:


  • Facemasks are mandatory for all staff and participants indoors and recommended where suitable outdoors. Mask wearing, hand sanitizing, cleaning of all surfaces and room ventilation – all remain a good way to help stop the spread of colds, flu and COVID-19. All participants are encouraged to wear a N95 mask, where possible.
  • N95 masks are provided. Exemption letters must be provided for those unable to wear masks.
  • Proof of full vaccination for all staff, participants and visitors (over 12yrs) entering our sites. COVID-19 winter booster vaccination is on offer and eligible residents, participants and staff are encouraged to obtain.
  • Ensure hand hygeine is maintained.
  • Social distancing with small group activities where possible for all programs.
  • Anyone who is unwell will be sent home and asked to seek a covid-19 test immediately. RAT tests are available for all residents, staff and participants.
  • Regular cleaning, sanitising and detailed cleaning of all sites and our transport vehicles is ongoing.
  • COVID-19 Safety Plans for each site are regularly reviewed and updated to remain best practice.
  • Windgap has a commitment to open disclosure of positive cases and communications to all stakeholders will continue.
  • Windgap continues to monitor the NSW Health Website for changes – especially in regard to the supports in the Disability Sector and will implement accordingly.

Additional requirements for Residences:

  • Residents are regularly tested via a RAT test twice a week as a precaution. RAT tests are also available if symptoms are present as a precaution.
  • Residents are supported to register a positive RAT test with Service NSW.
  • All residents are encouraged to receive the COVID-19 booster (4th vaccination / winter booster), if eligible.
  • Personal Protective Equipment (PPE) are located onsite at all times.
  • All visitors and formal supports are asked to provide a negative RAT test result before entering the residential site.
  • All visitors to wear a N95 mask in residential homes and provide a negative RAT test before visiting any residences across Windgap.

Thank you for your ongoing commitment to ensure the health and safety of each other, our participants and families.

Up To Date Communications

Windgap is committed to keeping participants, employees and families informed. Communications will be sent regularly to all stakeholders and this web page will be regularly reviewed and updated.

Families – please ensure we have your current contact details so we can keep you updated. This includes your mobile number and email address. Please contact our reception on (02) 8337 3600 within business hours.

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